Terms and Conditions

Please read these conditions carefully as they contain important information that you should know before booking your tour. W.P Maher Tours accepts the booking and agrees to arrange travel facilities on any tour upon the following conditions.

1. Prices

1.1 All prices shown in this brochure are on a per person basis.

1.2 Events beyond our control, such as currency fluctuations, changes to price of aviation fuel or changes to cost of services or facilities may result in the prices charged to you being different from those shown in this brochure. Prices may therefore change between the time of booking and departure. We reserve the right to vary the price up until the time of your departure.

2. How to book

2.1 Book as early as possible by sending a deposit for the amount specified on the tour brochure to us. A confirmation will be sent to you with the final balance of your tour cost being due two months prior to departure. Receipt of deposit will be taken as understanding by us that the participant has read and agrees to these terms and conditions.

3. Payment

3.1 Deposit payments are as outlined in the tour brochure. Prices quoted in this brochure are discount for cash or cheque payment only. For payment by any other means eg, credit card, please contact this office for amended costs. Final payment is due two months prior to tour departure. Some tours may require final payment earlier. You will be advised of this requirement.

4. Travel documents

4.1 Final documentation will be sent to you approximately two weeks prior to departure. This will contain tour itinerary, airline tickets, hotel lists, tour members lists and general information.

5. Cancellations

5.1 Unless otherwise specified on the brochure, or subsequently advised to you, cancellation fees apply as follows:
Cancellation advised more than 30 days after booking – 100% of deposit.
Cancellation advised between 60 and 90 days before departure – 100% of deposit plus any penalties imposed by airlines and overseas suppliers.
Cancellation advised less than 60 days prior to departure – only monies recoverable from airlines and overseas suppliers (eg hotels tour and coach operators, cruise Companys etc) will be refunded.

5.2 If after departure, for whatever reason you do not utilise the included tour arrangements, no refund for these unutilised arrangements will be made.

5.3 We reserve the right to cancel any tour and make a full refund of deposit.

6. Insurance

6.1 You agree that we have no liability for any loss or damage of any kind you may suffer resulting from cancellation, loss of luggage and personal property, medical expenses and any effects of accident. We recommend that you insure yourself fully against these events and we can assist you with this but we take no responsibility for this.

7. Passport, health and visa requirements

7.1 For all tours you will require a valid passport. On some tours you will require a visa and health inoculations to enter various countries. Details of these requirements will be supplied to you prior to your departure.

8. Share twin rooms

8.1 If you are travelling alone and prefer to share a room with someone else you must indicate this on the booking form. We will endeavour to arrange some one for you to share with.

9. Changes to itinerary

9.1 We will be pleased to incorporate any reasonable changes to this itinerary that you require. Any itinerary change will attract a fee of $50 per person as actual cost to cover our administration and communication costs involved.

10. Items not covered

10.1 Unless otherwise specified the cost of meals, drinks, laundry, insurance, airport and government departure taxes, passport and /or visa fees are not included.

11. Our liability to you

11.1 As your tour operator we are responsible to you for organising your holiday and tour arrangements. We buy in vacation arrangements from various suppliers. They are responsible to us to supply services we require for the tour. The flights, coach journey, cruises and all travel and hotel accommodation are not actually provided by us but by reputable carriers, cruise operators and hoteliers. We take all possible care to ensure that suppliers of services to our tours maintain a high standard. We do not own or control the cruise operators, carriers or hoteliers and we are not a carrier, cruise operator or hotel owner. As a result we cannot be in any way responsible for day to day problems that may arise as a result of any action or inaction by those suppliers

11.2 You should note that your tour or holiday is subject to terms and conditions some of which are often imposed by International Convention between countries.

11.3 If while you are on this tour you consider that any aspect of it was not accurately represented in the brochure please inform us immediately. We are unable to accept responsibility for any aspect of your holiday arrangements affected by matters over which we have no control. Without limiting that provision this will include war or threat of war, riots and civil strife, terrorist activity, natural or nuclear disaster, weather conditions, fire, flood, drought, industrial disputes or governmental action or reasonable apprehension of the foregoing causing cancellation or curtailment.

11.4 We and our various suppliers reserve the right to refuse to carry or accommodate any person whom we consider unsuitable by reason of age or physical or mental condition, or who, after the tour commences, behaves in an unacceptable manner.

11.5 Under no circumstances will we be responsible for travellers baggage and personal possessions.

12. Information in this brochure

12.1 While we have taken all available steps to ensure that the contents of this brochure are correct, accurate and up to date at the time of printing we do not have and cannot reasonably be expected to have personal knowledge about all facilities or services provided by the suppliers.

12.2 Facilities or services may change after date of printing. We endeavour to keep all tour members informed of any changes to the information in this brochure.

12.3 All maps, illustrations and photographs contained in the brochure are for indicative purposes only and may not necessarily reflect actual basis or positionings.

12.4 We reserve the right to alter, amend or cancel any of the arrangements contained in this tour.

13. Legal claims

13.1 Any claims or legal action in connection with the provisions of our services to you will be governed by the laws of New Zealand. Any claim or legal action against suppliers is likely to be subject to terms of your contract with them and may be governed by the laws of other countries.

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Need Assistance?

By Phone: 1800 358-741 | By Email: info@mahertours.com.au